Frequently Asked Questions

About 8sa

What does 8sa mean?

8sa (pronounced eight-sah) is based on the Hebrew word “etsah” which means counsel, advice, or purpose and therefore accurately describes our purpose. We tap into wisdom, experience, and available information to determine a better way forward and see it happen.

Which time zones do you cover?

We are based in Europe which allows for partial coverage in the Americas and Asia and full coverage in Europe and Africa. The calendar will reflect availability in your time zone.

What is the 8sa promise?

We are so confident that you will experience value from meeting our Advisors, that we back that up with a money-back guarantee. At the end of your session, you will receive a feedback form to complete. If you have not experienced value and you provide us with comments on how to improve, we will provide your money back.

Do you provide discounts for not-for-profits, startups, or developing countries?

We believe good advice should be accessible to all, so if you register here and provide some basic information, we will provide you with a unique discount code to use when you book.

Bookings

How long do I have to book in advance?

Schedule a call with us. We will explore what you need and connect you with the right Expert.

Why do I have to answer some questions before I book?

To give you the most value for your money, we want to be prepared for your session. The information you give us in advance helps us to therefore serve you better.

What are your terms & conditions?

You can find our terms & conditions here.

mentoring packages

I know I will need more than one session. Is it possible to book it from the start?

If you know the dates, you can book all your sessions at the same time. If you are not yet sure of the dates, you can buy a “package” and use the appointments over a 12-month period.

How long is a package valid for?

All appointments within a package has to be used within 12 months from the date of package purchase.

Projects

Is there a restriction on the size of an 8sa project?

The objective of an 8sa project is to get the job done step by step, so our projects are normally limited to 20 days. Call us and we discuss the steps involved in your project and how we can help.

How do you define the price for a project?

The price will mainly depend on the length of the project and what you need us to do.

Payments

What type of payments do you accept?

8sa accepts credit card payments for all types of Mentoring services. For clients in Switzerland, the option is given to pay by invoice.

When will I be charged?

You will have the option to pay immediately or once the service is delivered. 8sa will only charge your credit card once the service is delivered, if you canceled within 24 hours of the scheduled appointment or if you did not show.

Will I receive an invoice?

Yes. An invoice will be sent to you electronically once we have delivered the service or charged your card. The invoice will be sent to the email you provided on booking.

I have a discount code. Where do I enter it?

The discount code is entered just before you make your booking.

Do you have another question?

Don’t hesitate to contact us. We are eager to help you tackle any problem you might be facing.